Terms of Use

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Terms of Use

(Updated 10/17/2024)

Welcome to The Roof Clinic, LLC (“The Roof Clinic”). These Terms of Use (“Terms”) govern your access to and use of our website, TheRoofClinic.com (the “Website”). By accessing, browsing, or purchasing products or services through our Website, you agree to these Terms. If you do not agree to them, please discontinue using the Website immediately.
In these Terms, the words “you” or “your” refer to any individual or entity accessing or using the Website.

Changes to the Terms of Use

The Roof Clinic reserves the right to modify these Terms at any time. Any changes will be posted on the Website, and the “Last Updated” date will reflect the effective date of modifications. By continuing to use the Website after changes are posted, you accept the revised Terms.

Website Content and Intellectual Property

All content on the Website, including text, images, videos, software, graphics, and services (collectively “Content”), is owned by or licensed to The Roof Clinic and is protected under U.S. copyright laws. You may not copy, modify, distribute, or publicly display any part of the Content without our prior written consent.

The Website’s Content is subject to change without notice, and The Roof Clinic makes no guarantees regarding its accuracy, completeness, or timeliness. Your use of the Content is at your own risk. Unauthorized use of the Website’s Content may violate copyright, trademark, and other laws.

User-Provided Information

We collect and manage personal information in accordance with our Privacy Policy. Any unsolicited ideas, feedback, or materials you provide through the Website will not be treated as confidential. By submitting such materials, you grant The Roof Clinic a non-exclusive, royalty-free license to use, reproduce, and distribute those materials. We will not publish your name alongside your submission without your consent unless legally required to do so.

Products and Services

All purchases made through the Website are governed by the agreements associated with those products or services. If no specific agreement applies, all products and services are provided “as is”, without warranties of any kind. The Roof Clinic reserves the right to refuse or cancel any order, in its sole discretion, and will notify you if your order is canceled.

You are responsible for ensuring your payment method is valid and has sufficient funds. If your payment is declined or returned, The Roof Clinic reserves the right to cancel your order or suspend your access to the purchased products or services.

Payments and Fees

Prices listed on the Website are in U.S. dollars and exclude applicable taxes, shipping, and handling fees unless stated otherwise. By placing an order, you authorize The Roof Clinic to charge your selected payment method for the total amount, including all applicable fees and taxes. If your payment is unsuccessful, you are responsible for any resulting charges, such as overdraft fees.

Termination of Access

The Roof Clinic may terminate or suspend your access to the Website without prior notice for violations of these Terms or other unlawful activity. You remain responsible for any purchases or obligations incurred before the termination of access.

Third-Party Websites and Links

Our Website may contain links to third-party websites. These links are provided for your convenience, but The Roof Clinic does not control or endorse the content of any third-party site. We are not responsible for the availability, accuracy, or legality of third-party websites, and accessing them is at your own risk.

Passwords and Security

If you create an account on our Website, you are responsible for maintaining the confidentiality of your username and password. All activity conducted through your account is your responsibility, even if unauthorized. If you suspect unauthorized use of your account, notify us immediately. We reserve the right to require password changes at any time.

Disclaimers and Limitation of Liability

The Roof Clinic provides the Website and all Content “as is” and makes no representations or warranties of any kind, express or implied, regarding its operation or the Content provided. To the maximum extent allowed by law, The Roof Clinic disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The Roof Clinic is not liable for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from your use of the Website or any linked third-party site. This includes but is not limited to lost profits, data loss, or interruptions in service.

Indemnification

You agree to indemnify, defend, and hold harmless The Roof Clinic, its officers, employees, and affiliates from any claims, liabilities, damages, or expenses arising out of your use of the Website or your breach of these Terms.

Applicable Law and Jurisdiction

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. All disputes arising from or relating to these Terms or the Website shall be resolved exclusively in the state or federal courts located in Gwinnett County, Georgia. You agree to submit to the personal jurisdiction of these courts and waive any objections to venue or convenience.

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements related to products or services you purchase, constitute the entire agreement between you and The Roof Clinic. They supersede all prior agreements, representations, or understandings related to the subject matter.

Contact Information

If you have any questions or concerns about these Terms, please contact us at:

The Roof Clinic, LLC
1400 Buford Highway, Ste. F5
Sugar Hill, GA. 30518
678-765-2992
Info@TheRoofClinic.com

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Water Leak | Roof Repair | Preventive Maintenance | Roof Replacement

Clients’ Testimonials

Eric and the Roof Clinic did an amazing job replacing the roof on our home. I cannot thank them enough for the professionalism and outstanding communication throughout the project.
I highly recommend them! 5 Stars!!!

I love working with The Roof Clinic, I refer them to everyone. I have used them twice for minor repairs. I called and they came promptly, fixed what I told them I needed to and then another quick fix I didn’t know I needed. When I asked about hail damage, as many homes in my subdivision had roofers come in and tell them there was damage, they were quick to reassure me my roof was fine. They could have so easily jumped on the “Hail Damage Bandwagon” that many of my neighbors did but reassured me instead. I so appreciated their honesty and that built a tremendous amount of trust. I also love that The Roof Clinic supports their community. Efficient, Friendly, civic minded and Trustworthy. 2 Thumbs up from me.

Excellent work and communication. Payment was easy to make and anything that was needed, I was immediately notified. They took the time to assess and explain everything to me. Thank goodness my roof was repaired in time before a giant rain storm the following day!

We dreaded calling for the estimate because we did not know if our insurance would cover the damages. Mr. Eric Thomas inspected our roof, spoke to our insurance adjuster, took pictures of the damage on the roof and inside of our home. He made our roof installation experience a seamless one.He provided a detailed description of every aspect of our installation. He sat down and explained the line items to us and answered all of our questions. Our roof was installed in one day. I went to work with a sad looking roof and returned to a beautiful one! I hope I won’t need a new installation anytime soon, but if I do, I’m calling The Roof Clinic.

I love working with this team. They replaced 2 roofs for me already and I have only good things to say about them. The were VERY knowledgeable, responsive, on time and highly professional. Most importantly, they did all the heavy lifting between the insurance company and myself.

I would gladly use them again.

678-765-2992
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