Austin Plaza Case Study

Facts of Loss:

• 15 yr old roof sustained severe hailstorm damage which fractured the TPO roof
• Excessive leaks were reported due to the asphalt mod-bit hail indentations
• Repeated emergency repairs were completed but they failed

Problem:

• Several units had a constant flow of water and had to shut down during rainfall for over 3 months
• Due to business interruption tenants wanted to break lease terms
• Maintenance costs were excessive due to emergency calls & failed repairs
• Poor drainage connections were found creating standing water pools and mold growth on the roof

Solution:

• Our emergency team arrived immediately and stopped all active leaks to eliminate any further business interruption
• Installed a new Mod-Bit system in 7 days plus insulation
• Completed a tapered slope technique to the roof to promote efficient drainage and applied anti-microbial to the effected areas
• Our OSHA-certified safety team meticulously designed a secure perimeter walkway, allowing uninterrupted access for all businesses while maintaining strict adherence to construction zones, ensuring safety and convenience for everyone in the strip mall.

Replacement Cost:

• Estimated at $375,000

Actual Costs:

• No additional costs were incurred

Savings:

• Immediate savings of $14,400 (During our inspection there were 8 active leaks @ $1800/patch repair)
• Reduced maintenance costs by 42% annually due to monthly patch repairs
• Eliminated cost of mold remediation due to long-term improper drainage
• Activated roof maintenance plan stopped patch repairs and extended life of new TPO system installed

Conclusion:

The swift and strategic response to the hailstorm damage at Austin Plaza not only restored the integrity of the roof but also ensured the continued operation of businesses without further interruption. By addressing the root causes—poor drainage and an outdated roof system—we delivered a long-term solution that reduced ongoing maintenance costs by 42% and saved thousands in potential emergency repairs. Austin Plaza now stands as a secure, weather-resistant commercial space with an extended roof lifespan, providing peace of mind to both the property owner and tenants.